Problem with the artists single pages (author page)

SupportCategory: Ta MusicProblem with the artists single pages (author page)
Cristina asked 2 years ago

Hi,
I don’t know why the individual artist page appears empty, it is not loading the information I wrote in the author profiles (see http://mellizostour.com/author/alive/). I downloaded the template several times and reinstalled it, but I can’t find the problem. Also, the text in the breadcrumbs on that page doesn’t look right. I don’t know if it is related to the other problem. Thanks

8 Answers
Rohit Staff answered 2 years ago

Hello, please provide me the access to your WordPress dashboard (admin role) via Private Message, I’ll try to help you. Thanks!

Rohit Staff answered 2 years ago

Hello, I can visit your site http://mellizostour.com, but can not access to http://mellizostour.com/wp-admin/, please help to check.

Rohit Staff answered 2 years ago

Hello, when I visited http://mellizostour.com/wp-admin/, just got the error “This webpage has a redirect loop”. Did you have set some special rules for your hosting?

Rohit Staff answered 2 years ago

Hello, please add the IP 199.48.228.111 and I will try again.

Cristina answered 2 years ago

The hosting message is that the ip is from outside Spain and therefore their firewall blocks it, I’m going to write to them and I will contact you as soon as they answer. Thank you very much and sorry for the trouble.

Rohit Staff answered 2 years ago

Hello, just login and found no posts published with the author. Please try to publish some posts with the author.

Cristina answered 2 years ago

I just wrote a post under the name of Alive and the info now appears. So, I have to write a post with every author for the data to show? Thank you so much!!! 🙂

Rohit Staff answered 2 years ago

Yes, you are right!